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Metapack Intelligence

  • Getting Started

    How to get started with Intelligence

    • Introduction
    • Validating your Carrier Tracking Data
    • How to get the most from Intelligence
  • Parcel profile

    Profile your parcels by volume, weights, sizes and more

    • Build a profile of when you ship with a carrier
    • Understand volume and which carrier services you use
  • Carrier (Live)

    Identify issues with in-flight parcels to support intervention

    • Gain oversight of all live delivery problems
    • Intervene with undeliverable parcels
  • Warehouse (Live)

    View the status parcels in the warehouse due for despatch

    • Monitor the status of shipments that are due for despatch
    • Identify and resolve delays in parcel despatch
    • Understand any changes to parcels in your warehouse
  • Delivery time

    See your delivery times to define your delivery promise

    • Improve accuracy of delivery proposition on website
    • Evaluate how often you meet your customer delivery promise
  • Carrier performance

    Measure carrier performance and compare against SLAs

    • Compare carrier late deliveries against SLAs
    • Identify how often a carrier is delivering early
    • Identify the tracking latency for carriers
    • Analyse the completeness of carrier tracking data

    Featured Articles

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