Metapack Intelligence – Metapack

Getting Started

How to get started with Intelligence
Warehouse (Live)

View the status parcels in the warehouse due for despatch
- Monitor the status of shipments that are due for despatch
- Identify and resolve delays in parcel despatch
Parcel profile

Profile your parcels by volume, weights, sizes and more
- Build a profile of when you ship with a carrier
- Understand volume and which carrier services you use
Carrier (Live)

Identify issues with in-flight parcels to support intervention
- Gain oversight of all live delivery problems
- Intervene with undeliverable parcels
Delivery time

See your delivery times to define your delivery promise
- Improve accuracy of delivery proposition on website
- Evaluate how often you meet your customer delivery promise
Carrier performance

Measure carrier performance and compare against SLAs

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