Improve accuracy of delivery proposition on website


Identifying your average delivery times will help strengthen the accuracy of your delivery proposition on your website. This sets clear expectations with your customers.

This article will show you how to use the Fulfilment + delivery time report to work out your average delivery time over a 30-day period.

You can use this information to provide accurate delivery times on your website, improving your customer delivery experience.

  1. Filter Manifest Date and Destination Country, so that you're looking at all parcels delivered to a specific destination in the last 30 days.

  2. Scroll down to the Parcel creation to delivery duration by volume chart.

  3. Use the information in the chart to work out how long it takes you to deliver and display accurate delivery times on your website.