Setting up the Carrier Costs

It is important to set up carrier costs correctly so that the right options are returned for parcel allocation when creating a consignment, and by Delivery Options.


If a carrier service has no costs associated with it, then it will never be available for allocation and will never be returned by Delivery Options.

Costs are associated with carriers and are set up via rules. If you have not previously used these, please go through the Cost Rule Components and Cost Rule Examples.


Log into the Delivery Manager Delta environment using the Administrator Login and Password that were generated when your account was set up. Only once your configuration is working satisfactorily in the Delta environment, should you copy it to your own Production environment.

Click Setup:


Cost Setup

  1. Move down to the Carriers and Services panel and click the Configure Carriers button:

  2. Click Costs next to the selected carrier service, or, if you wish to set the same costs for all services, under the selected carrier:

  3. You are taken to the Costs page for the particular carrier. Move down to the Add Cost Rule(s) panel, where the carrier service you selected, or else all services if you selected the overall carrier, are ready to have a rule applied.

    Besides ensuring that the relevant service(s) is selected, you should also select the following:

    1. The Cost Type (refer to Cost Rule Examples).

    2. The required Area(s)/country(s)/zone(s). Leave this blank if the rule is to apply to the whole world),

    3. The required Warehouse(s). Leave this blank if the rule is to apply to all warehouses.



    To select multiple services/areas/warehouses, highlight them using the Shift key (for a range of services) or the Control key (to highlight non-consecutive services).

  4. Construct the rule in the Rule panel, referring as required to the Cost Rule Components and Cost Rule Examples.

  5. Click Add Rule to activate the rule, which now appears at the top of the screen, written in English, e.g.



    There is an Export button on the top right that allows you to export the rules to an Excel file for backup purposes. Such files can be re-imported using the Import Cost Rule(s) panel at the foot of the Costs page.

  6. Create further rules as required, making sure to apply each one to the correct service(s), area(s) and warehouse(s).

  7. If you wish to modify any of the rules listed at the top of the page, tick the box to the left of it, click the pencil Edit symbol, move down to the Rule panel shown at the bottom of the screenshot in step 3, make your edits and then click Edit Cost Rule(s) to activate the modified rule.


    There is also a bin Delete symbol that allows you to remove selected rules. However, be careful when doing this, as you need to leave at least one rule in place for each service. Otherwise, the service will be deactivated.

Getting started

  1. Configuring your Default Warehouse

  2. Adding Warehouses and Changing your Default Warehouse (Optional)

  3. Adding Carriers to your Account

  4. Adding a Carrier

  5. Configuring your Carrier Services

    1. Setting up the Carrier Costs

    2. Setting up the Carrier Charges (Only required if displaying charges via Delivery Options)

  6. Activating your Carrier Services

  7. Creating your Carrier 'Service Groups' (Optional but recommended)

  8. Creating and Allocating a test Consignment

  9. Adding New Users and Locking a User to a Warehouse (Optional)