Adding New Users

Unless you are going to do everything through the administrative user that was set up automatically when you created the retailer account, you need to create an account for each of the users at the different warehouses who will be allocating consignments.

Preparation

Log in to the Delivery Manager Delta environment using the Administrator Login and Password that were generated when your account was set up. Only once your configuration is working satisfactorily in the Delta environment, should you copy it to your own Production environment.

https://dm-delta.metapack.com/dm/ActionServlet?action=home

Click Setup in the navigation bar:

Metapack DM Navigation bar. Setup is shown selected.

User Account Setup

Proceed as follows to create the first user account:

  1. Move down to the User Accounts panel and click the User Profiles button.

    Shows the User Profiles button in the User Accounts section of Setup.
  2. Click Create User on the Setup Users page.

    Setup_Setup-Users_Create-User_MRK.png
  3. Fill in all the User Details.

    User_Details section for Setup of ­User-­Account Profiles

    Account Activation Sent to Email

    Check the user's email for an activation link to set up a password. For security purposes, this link will expire in 12 hours.

  4. Optional: Add the user's required group(s) (e.g. API).

    You can skip the Groups panel if the new user does not require any special permissions, as the new user is automatically added to the standard Users group.

    Do add the user's groups if that user requires special permissions, e.g. because they will be responsible for running the Shipping API (refer to Creating your API User).

    Use the Add button to move the group(s) from the Available Groups column to the Member of column. Do this for any groups the user requires permission for.

    API_Users.png
  5. Move to the Warehouses panel at the bottom of the screen. You will note that the new user is not currently locked to any warehouse. Use the Add button to move the warehouse for which the user will be making allocations, from the Available Warehouses column to the Member of column:

    Users_to_Warehouses.png

    Default: Access to All Warehouse Locations

    By default, the Member of column is empty. This means that in Delivery Manager the new user automatically has access to all warehouse locations. They have not yet been locked to any of them.

    Admin: We recommend the all-access default if the new user is in the Admin group. If the user was to be locked to a particular warehouse and was then to create another warehouse, they would be unable to gain access to it.

    Users: If the new user is in the standard Users group, then that user should be locked to a warehouse by moving said warehouse to the Member of column.

  6. Click Save at the top of the screen.

    Your new user will display on the Setup Users page after they’ve verified the email.

  7. To create another non-administrative user, proceed from step 3. Otherwise, either return to Setup or log out.

    Tip

    It is highly recommended, for reasons of traceability, that there should be a separate user account dedicated to each person using the Shipping SOAP API. These accounts should not be locked to a warehouse and, as such, should be distinct from the other user accounts set up in the Shipping Configuration.

Getting started

  1. Configuring your Default Warehouse

  2. Adding Warehouses and Changing your Default Warehouse (Optional)

  3. Adding Carriers to your Account

  4. Adding a Carrier

  5. Configuring your Carrier Services

    • Setting up the Carrier Costs

    • Setting up the Carrier Charges (Only required if displaying charges via Delivery Options)

  6. Activating your Carrier Services

  7. Creating your Carrier 'Service Groups' (Optional but recommended)

  8. Creating and allocating a test Consignment

  9. Adding New Users and Locking a User to a Warehouse (Optional)