Customer Messages

You can display a message below the header that allows you to:

  • Drive promotional messaging such as discounts, free shipping, and so on (refer to Promotional Example). Or

  • Tell consumers about operational decisions, such as the extension of returns windows, and so on (refer to Operational Example).

To add a message, first ensure that you are in Edit Mode and that you have clicked Edit Panel with your mouse over the relevant area of the page (refer to Add Content to your Branded Page).

Panel text

You can enter a message of up to 300 characters.


There is a rich text editor that allows you to embolden text (using the B button or the Ctrl+B shortcut), and add hyperlinks within the text (using the link button or the Ctrl+K shortcut).

The message will be displayed on a dark grey background.


By default, no message will be displayed.


You can add a label with Link to take consumers to an appropriate URL.



To ensure that the link is displayed, set Show link to On.


You can change the colours of the text and background of a promotional message. To change the colours, click the relevant Hex box and enter the Hex value of the required colour. You can enter it using either your keyboard or the colour picker that is displayed when you start typing in the box. While changing a Hex value, the colour will update automatically so that you can visualise the impact of your proposed changes.



The Hex value entered must be valid.

If you delete a Hex value, it will revert to its default.


Click Save and close to store your changes.

Promotional Example
Operational Example