Returns and Exchanges

Delivery Tracker allows you to display a panel for your Returns and Exchanges.

To activate returns, first ensure that you are in Edit Mode and that you have clicked Edit Panel with your mouse over the Returns and Exchanges panel (refer to Add Content to your Branded Page).

Under Panel text, you can enter the Title (maximum 34 characters) and, under Paragraph, the text to appear below the Title (maximum 160 characters):


There is a rich text editor that allows you to embolden text (using the B button or the Ctrl+B shortcut), and add hyperlinks within the text (using the link button or the Ctrl+K shortcut).

Under Link, you can add the text (up to 25 characters) and URL to form a link:


In order for the link to be displayed, ensure that Show link is set to On.

Under Button, you can add a label (up to 25 characters) and URL to replace Example button:


In order for the button to be displayed, ensure that Show button is set to On.


If you wish to change the button colours, you will need to rerun the wizard and go through the Button colours step.

Click Save and close to store your changes.


After a page has been published, the positions of the editable panels will change dynamically in accordance with the particular stage of the delivery progress, so that consumers see the most relevant information. So, for example, the Returns and Exchanges panel (if activated) will be more prominent following delivery.