How can it help me?

The Key Metrics Dashboard provides an overview of key information from the Profiling Reports, Performance Reports and Exception Reports.

It shows trade lanes with the highest numbers of exceptions and failures, and graphs of both delivery lead times and despatch volumes. For example, you can use the report to:

  1. Look at which carrier services have unacceptably high percentages of exceptions/failures, or unacceptably long lead times.

  2. Highlight to eCommerce Analysts the trade lanes where volumes are starting to fall.

The report uses the last 50 days of transactional data but there is no built-in drill through capability.