The Live Status report shows that many parcels in a selected trade lane are remaining at the In Transit status for too long a period. You suspect that a particular carrier is using a faulty tracking gun for one of its services.

To verify this, you would select the carrier service on the Data Quality Dashboard and then use Keep Only to show only that service. You would then select the Inconsistent Events graph.

You might then hover over the graph selector display the mouseover View Data option:


Once you select the option, the View Data window gives a clear breakdown of the data by date. It can be downloaded as a CSV file:


It can be seen that the number of Inconsistent Events is an unacceptably high percentage of the Parcel Count. This allows you to quantify your findings to the relevant carrier.