Drilling through to the Exception Details tab

This tab allows you to view the parcels selected on the heat map or in one of the trade lane columns.

The Event Provider Descriptions on the right allow you to see the reason for the associated orders being categorised as exceptions or failures:


You can use the Order Numbers and Consignment Codes on the left of the tab to identify the packages in Metapack Delivery Manager.

The default is to display both exceptions and failures together, but the switch in the top right hand corner of the tab allows you select just Failures or just Exceptions: