How can it help me?

The Carrier Review report allows you to view the volumes that carriers delivered to selected trade lanes and markets during the last 50-day rolling period. You can slice the data by carrier, carrier service, parcel status (Delivered, Delayed, etc.) and ISO week.

You can use the report to:

  1. See how a selected carrier performed over specific periods of time while delivering to certain markets.

  2. Visualise where packages are not being delivered on time by particular carriers or carrier services, or are being delivered damaged, etc.

  3. Investigate consumer complaints related to individual packages. Customer Service Operatives do this by drilling through to the Parcel Details tab.