1. Metapack
  2. Returns
  3. Return Labels
  4. Workflow

Creating and allocating a return

You can use either the Shipping SOAP API or Delivery Manager to create and allocate a return.

Tip

Metapack recommends using the API.

API method

You can use either of the following Shipping SOAP API methods because both of them allow you to create and allocate within the same call:

Note

The despatchConsignmentWithBookingCode call also allows you to generate the required labels. For more information about this, refer to Generating a return label.

GUI method

For information about using Delivery Manager to create and allocate a return, refer to Generating returns labels.