Invoice Reconciliation is an application designed to help shippers automate the auditing of carrier invoices against contracted rates. It assists shippers in verifying carrier billing accuracy at the transaction level, identifying discrepancies, unapproved surcharges, and eligible service credits.
Invoice Reconciliation - Advanced provides core reconciliation functionality that automatically compares carrier invoice transactions against a shipper's modelled rate card. It checks the invoice against contracted rates for accuracy. Transactions that fall within an approved threshold are summarised for payment, while those exceeding it are flagged for user review and approval. Outputs are generated to support downstream finance and billing processes.
Customer Data and Configuration Responsibilities
To work effectively, Invoice Reconciliation has some prerequisites, and there are factors that the customer must take into account:
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To ensure accurate Invoice Reconciliation, you (the Customer) are responsible for providing, configuring, and maintaining accurate, complete, and up-to-date data and any other inputs required, including:
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Shipping rates and Surcharges
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Carrier terms
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Invoice data and Shipment information
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Invoice Reconciliation is available only for shipments, Carrier invoices, and related shipment data on the Metapack platform.
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Outputs generated by Invoice Reconciliation depend on the accuracy and completeness of those inputs and are provided for informational and operational support purposes only. Such outputs do not constitute payment instructions, accounting advice, or a determination that any Carrier invoice should be paid, rejected, disputed, or adjusted.
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Customer remains responsible for reviewing, authorising, and taking or refraining from taking any action in relation to invoice payment, non-payment, dispute, adjustment, or credit-claim decisions.
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Metapack is not responsible for penalties, charges, service impacts, rejected claims, or other consequences arising from Customer’s payment, non-payment, dispute, adjustment, credit claim, or other action or inaction in relation to Carrier invoices.