Metapack Professional is for eCommerce sellers with several international shipping operations. It provides a great value multi-carrier management solution.
The professional plan offers a wide range of delivery management features. Allowing sellers to effortlessly generate cross-border and domestic shipping labels and customs documents.
Professional Features include:
Carrier integrations from the following list:
UK Mail (DHL UK Parcel)
Asendia (WN Direct)
Use of your own negotiated carrier contracts and rates for one brand.
Create unlimited warehouses for up to two origin shipping countries**.
Generate shipping labels (in PDF and ZPL formats) and manifests using the API and user interface
See your shipment statuses and create labels manually through the shipping user interface.
Create commercial invoices and CN22/23 customs documentation for international shipping.**
Use automatic selection rules to pick the cheapest carrier for preset service groups.
Have up to 5 custom shipping rules to manage carrier selection**.
Ship to your own stores**.
Ship to parcel shops, stores and locker boxes* **.
Ship hazardous items and limited quantity dangerous goods* **.
Track your shipping current status from within the Metapack shipping user interface
Create return shipping labels that can be printed placed inside of outbound parcels* **.
Upload a CSV file of your orders into the Shipping user interface
Access our shipping API to manage the creation of labels and shipping docs. API is limited to 10 calls per second.
Integrate using our pre-built integrations for eCommerce, Order and Warehouse management systems or using our Shipping API.
The inclusive set-up package will provide a managed implementation of your plan, covering the package’s prescribed configuration options found here.
Professional will provide an inclusive customer and technical support plan, Success Basic. Metapack’s Customer Success plans are details here.
Professional includes the Account Management Bronze Plan. This means an account manager is assigned to your business to ensure a successful partnership with Metapack.
*Based on support from the selected carrier integration and service.
**Professional configuration available for an additional fee
Any professional configuration requested that is not stated as inclusive will be chargeable..
When subscribed to the Professional plan you will not be able to:
Request carrier integration development
Ship orders from your stores
Add label extensions such as barcodes, serial numbers and more
Create multiple brands inside a single warehouse to allow the separate management of shipping
Consolidate shipment for cost-effective cross-border shipping
Create regular data exports of the latest carrier tracking events
Create return shipping labels on request. Allowing you to create your own customer returns experiences
See detailed analytics showing you the underlying trends and patterns
Request documented solution design
Access Hypercare support