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  1. Metapack
  2. Analysis
  3. Delivery Intelligence
  4. Exception Reports

Introduction to Exception Reports

The reports in this section give your Customer Service Operatives views of how you are performing with regard to exceptions (i.e. in-flight parcel deliveries where intervention is required), and failures:

  • Exception Performance report

  • Short Ship - Pickup Exceptions report

  • Live Status report.

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