Beta Release Notes

This is the Changelog for Ops Reporting's Beta releases.

It contains a history of all the enhancements, known issues and fixes from the beginning of November 2020 onwards, and is updated at the end of each Agile sprint.

Table 1. Release Notes for Ops Reporting (Beta)

ID

Enhancement, Known issue, Bug or Fix

Description

Impact

Notes

DOR-490

Fix

Previously, some parcels were appearing under an 'Unknown' warehouse rather than the correct warehouse name as listed in Delivery Manager.

The issue affected those parcels in the Current Despatch Pipeline and End-to-end Delivery Metrics reports that had not yet been manifested or that were never manifested.

This has now been resolved.

DOR-496

Fix

The filters have now been standardised across all reports, and there is a subset that is common to all reports.

All reports.

The subset of common filters is as follows:

  • Carrier

  • Carrier Service

  • Service Group

  • Warehouse

  • Destination Country

DOR-506

Fix

Previously, when drilling through to an order in Delivery Manager, deeplink was http in all reports, instead of https. This was a security concern.

All reports.

This has now been resolved.

DOR-530

Fix

Previously, when drilling through from the Collect+ carrier to the carrier's service, there were zero entries.

The Carrier Performance report.

This has now been resolved.


Table 2. Sprint 2020.46 (December 2020)

ID

Enhancement, Known issue, Bug or Fix

Description

Impact

Notes

DOR-498

Fix

When reports are loaded with the default filters, the performance has been optimised to reduce the load time.

The issue affected all reports.

The reports are now initially more responsive.


Table 3. Sprint 2021.01 (January 2021)

ID

Enhancement, Known issue, Bug or Fix

Description

Impact

Notes

DOR-588

Enhancement

There is now a 'Refresh' box in the top left of each report that indicates how fresh your data is, e.g:

Refresh_Box.png
  • 'Latest DM event' refers to the time of the most recent shipment activity or tracking scan event.

  • 'Data last refreshed' refers to the last time on which the data was refreshed.

All reports

The reports are currently updated on different frequency schedules, ranging from 15 mins. to daily.

DOR-577

Bug

The icons on the landing page are currently misaligned.

Landing page

This issue will be resolved in the next release and does not impact the functionality of the reports.

DOR-3232

Enhancement

A Carrier Tracking Data Quality report has been added so that you can see at a glance how complete your tracking data is.

The report shows, for each carrier and carrier service, the discrepancies between the numbers of parcels that were despatched, the numbers that were picked up, and the numbers that were 'completed' (e.g. delivered, cancelled, returned, etc). You can also examine the data day by day - e.g. if there are discrepancies prior to the current date, then it is likely that these are the result of missing carrier scans.

Carrier Tracking Data Quality

This is the baseline version of the report and it will be further enhanced in future releases.

N/A

Known issue

Each report can only display n days of data, even if you select more than n days using the filters. This is a known issue when using Looker, which does not adjust the timespan filters to match the number of days' data available in the particular report.

All reports.

The workaround is to be realistic when setting the timespan filters.


Table 4. Sprint 2021.07 (February 2021)

ID

Enhancement, Known issue, Bug or Fix

Description

Impact

Notes

DOR-528

Enhancement

A Carrier Event Mapping report has been added that allows you to visualise how a carrier's native tracking events are mapped to the Metapack Normalised Status definitions.

You can quickly see whether all definitions of tracking are as expected. For example, are there any anomalies where a Metapack DELIVERED status counts scans from the carrier which are referred to as 'Attempted delivery' or 'Carded' and do not match your own expectations of 'Delivered'?

The report only applies to tracked carrier services that you have used in the last month.

Carrier Event Mapping

This is the baseline version of the report and it will be further enhanced in future releases.

DOR-718

Enhancement

A Shipment Audit report has been added that allows you to see where manual changes are occurring in the warehouse, e.g. which users are creating shipments or reprinting shipments in Metapack Delivery Manager.

You can use the filters to exclude any API or Integration user accounts.

Shipment Audit

This is the baseline version of the report and it will be further enhanced in future releases.

DOR-728

Fix

The link to the Help Centre from the front page of Ops Reporting was not working for a few days following a reorganisation of the Help Centre structure, where Ops Reporting now comes under 'Analysis'.

The old link has now been replaced by the updated link.

Landing page