Connecting your Shipping Data to Delivery Intelligence

Delivery Intelligence uses the Tableau engine for generating reports.

Once Metapack's Customer Implementation team are satisfied that your shipping platform has been configured correctly, they will connect your shipping data to the Tableau reporting suite and send you the required user IDs and logins.

Once you have the user credentials, verify that you and your other users can log in and access the reports.

Some notes on the use of Tableau

Tableau is supported by all major browsers. For the OS and browser restrictions, refer to Tableau's requirements.

You are advised to use a browser on a desktop or laptop, as Delivery Intelligence has not been fully optimised for tablets and mobiles.

Metapack continues to invest in the development and upgrade of Delivery Intelligence, with new Tableau workbooks being added based on market needs. In line with this, Metapack may, at their discretion, choose to provide additional report content or changes in line with their own SaaS release methodology. This means that, by using Delivery Intelligence, you automatically consent to being part of a multi-tenancy environment.


Although this document covers the Tableau report workbooks used by Delivery Intelligence, it is not intended to be a comprehensive user guide to the Tableau product itself, and only covers the report content specifically developed by Metapack.