This method allows you to unlink an "inner" (child) consignment from its "outer" (parent) consignment, so that you can then, if required, link it to a different parent. Refer to Cartonisation (parent-child).


An inner consignment can have only one outer consignment.

It is assumed that you have worked through Creating your first Request to a Service and are familiar with the Properties needed to Call or Create a Consignment.

How to submit a request

Proceed as follows:

  1. If you have not already done so, open a new project using the WSDL ConsignmentService.xml.

  2. Create a new request under removeInnerFromOuter,

  3. Enter the authorisation for the request.

  4. Specify the following:

    1. The Consignment Code (starting with DMC) of the inner consignment, that is, the innerConsignmentCode.

    2. The number of the parcel in the inner consignment to be unlinked from the outer consignment, that is, the innerParcelNumber.


    You do not need to specify the outer consignment because this can be uniquely identified from its inner consignment.

  5. Click Arrow.png to submit the request.

    If the input is valid, the inner consignment is unlinked from its outer consignment and true is returned, as shown in the example below.

  6. If you wish to unlink another inner consignment, repeat step 4 but change the information in steps a) and b) as required.

Example Request

<soapenv:Envelope xmlns:xsi="" xmlns:xsd="" xmlns:soapenv="" xmlns:ser="urn:DeliveryManager/services">
      <ser:removeInnerFromOuter soapenv:encodingStyle="">
         <innerConsignmentCode xsi:type="soapenc:string" xmlns:soapenc="">DMC4BY1V6XXS</innerConsignmentCode>
         <innerParcelNumber xsi:type="xsd:int">2</innerParcelNumber>

Example Response

<soapenv:Envelope xmlns:soapenv="" xmlns:xsd="" xmlns:xsi="">
      <ns1:removeInnerFromOuterResponse soapenv:encodingStyle="" xmlns:ns1="urn:DeliveryManager/services">
         <removeInnerFromOuterReturn xsi:type="xsd:boolean">true</removeInnerFromOuterReturn>

Next Steps

If you wish to confirm the unlinking, use one of the following ConsignmentSearchService methods to find the inner consignments: findConsignmentByConsignmentCode, findConsignmentsByCartonId, findConsignmentsByOrderReference, findConsignmentsByCarrierConsignmentCode.

If you look in the parcels array that is returned from any of the methods, you will see that the outerConsignmentCode and outerParcelNumber are now null - see following example.

<outerConsignmentCode xsi:type="soapenc:string" xsi:nil="true"/>
<outerParcelNumber xsi:type="xsd:int">0</outerParcelNumber>