The Carrier Review report allows you to view the volumes that carriers delivered to selected trade lanes and markets during the last 50-day rolling period. You can slice the data by carrier, carrier service, parcel status (Delivered, Delayed, etc.) and ISO week.
You can use the report to:
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See how a selected carrier performed over specific periods of time while delivering to certain markets.
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Visualise where packages are not being delivered on time by particular carriers or carrier services, or are being delivered damaged, etc.
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Investigate consumer complaints related to individual packages. Customer Service Operatives do this by drilling through to the Parcel Details tab.